Glassdoor’s D&I ratings: What does 4.6 out of 5 even mean?

close up of star shaped glitter
stars by Darko Pevec, licensed under Creative Commons

Today I learned that Glassdoor recently added diversity and inclusion metrics to their company rankings. My first reaction was excitement–this could drive accountability and increase transparency on diversity, equity and inclusion (DEI). We know that many many people care about DEI in an employer’s brand, so this seems like useful functionality for candidates researching potential companies.

Glassdoor launched these user submitted D&I reviews with 12 companies. Salesforce scored the highest, with 4.6/5. That’s great! But what does it mean?

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Some diversity and inclusion best practices in hiring

After 3 years leading Diversity and Inclusion at Mozilla I’m looking for my next job: Director or Head of Diversity, Equity and Inclusion at a tech company that’s hungry to make systemic change. At Mozilla one of my key partnerships was with our Talent Acquisition team to debias our hiring process and improve the candidate experience. Now I’m on the candidate side looking for jobs. Here’s some of my observations.

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visual representation matters

Recently I read an article on CBC about a project by Nicole Hill from Six Nations of the Grand River to create modern stock photos of Indigenous people because they couldn’t find representations of people like them to promote development projects.

There’s been a bunch of awesome photo projects where people have created their own visual representations of their communities.

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Ally is a verb, not a noun

Jeremy Dutcher‘s music is so beautiful and powerful. The way he talks about hearing his ancestors singing and laughing on archival recordings moves me in a deep way that I have a difficult time explaining with words.

His Juno acceptance speech for best Indigenous Music Album was badass: he thanked his family and team, he asked the other nominees to stand up and praised their work for creating space and defying a single genre, then he called out the Canadian Prime Minister for supporting pipelines, for sending in militarized police forces into unceeded territory and for the boil water advisory that exists in many First Nations communities. He was interrupted by the music playing him off.

Later the Arkells, who won the Rock Album of the Year, said a quick thank you and stepped back and invited Jeremy Dutcher to finish what he was saying. Before yesterday it was outside my imagination that a rock band would step back and give a two spirit Indigenous opera singer space their time and space on the stage.

I think of allyship as a verb, not as a noun, and this was a beautiful example of this. All of this is such an inspiration for me to speak truth to power, to use some of my time to hold up my colleagues’ work on the stage, and to think about where i can step back and literally create time and space for others.

blah, blah, blah: diversity and inclusion, the code4lib edition

Being asked to keynote code4lib was a literal dream come true for me. I shared some of the diversity and inclusion work we’re doing at Mozilla, called out whiteness and racism in libraries and shared some personal stuff.

This wasn’t the first time I’ve cried while giving a talk, but this was the first time the tears weren’t about trauma. I was overwhelmed with the feeling of what is possible when you are loved and supported by friends and community. I had some of my dearest library friends sitting in the front row holding space for me.

In my 20s and 30s my work was often fuelled by anger and I was all about burning systems down. Now that I’m in my 40s I’m exploring what it means to be fuelled by love and interdependence. I’m exploring what it means to have privilege and responsibility, and the type of work it takes to build the systems that are liberatory. It’s a new kind of vulnerability that is terrifying, yet incredibly freeing.

https://www.youtube.com/watch?v=nWLSbIj4JjA&fbclid=IwAR22KjSBPXIFuhmGV8w5bTdx7-Lu-wrXDZCrDh3JdRN8Bsc3YcNeqBqLpEA#t=5m30s

Here’s my original deck. I deviated a bit from the slides a bit in the actual talk.

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Diversity, Equity and Inclusion in Open Research and Education

Whose voice is missing? And how do we include these voices?

It was such an honor to be invited to speak on a panel at OpenCon with Denisse Albornoz, Thomas Mboa, and Siko Bouterse. Lorraine Chuen did an amazing job putting the panel together and moderating.

Lorraine’s questions were:

  • How do the solutions put forth by the Open movements reinforce Western dominance, colonialism, as well as barriers on the basis of race, class, gender, ability, etc…?
  • How does exclusion and a lack of diversity impact their own Open advocacy work in their communities and/or institutions?
  • How might they begin to address this in their own communities?

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new job on Mozilla’s Diversity and Inclusion team

October 16th will be my first day in my new career at Mozilla on the Diversity and Inclusion team. I’ve been telling people I’m going to be a feminist data driven storyteller, but the scope of the job is a little bigger than that. I’m really excited to learn more about the connections between diversity, inclusion and innovation. I’m also excited to figure out how to operationalize research on diversity and inclusion and support culture change. Until very recently I couldn’t have imagined a career in HR, but the People Team at Mozilla is not your typical HR group:

At Mozilla, we need a certain, special kind of “HR”. We are an organism more than an organization. We are bumpy, and rough, and strong, and unique. We’re powerful, and generous, and open, and brave. We respect iteration, failure, choice, and inclusion and care little for convention, rigidity, or compliance. We are wicked smart and imperfect. And we are all of these words and many more.

An experiment in open

Through the recruitment process I experimented with being really open with my Facebook friends about all my excitement, questions, insecurities and fears. I’ve curated my Facebook friend-list to be people I know, like and trust. My friends are generous and helped by encouraging, cheerleading, helping me beat back impostor syndrome, sending me research articles and tips for data analysis and storytelling, offering me feedback on my written work and presentation deck, and coaching me through explicitly connecting the dots from my library experience to this job. People also introduced me to friends who are current or past Mozillians who also agreed to chat with me. There were a few really delightful serendipitous connections. I know lots of smart, helpful and generous people in various industries and it was so awesome to have all kinds of support through this process. It was awesome having friends cheer me on as I made it through to the next round and have them reflect back all the positive things they see in me when I was having self doubts. This experiment turned out really well.

It was a bit scary leaving the stability of academic libraries, but I’m so excited about the challenges, adventure and positive change that are possible with this new job.

UBC’s Open Dialogues Series: How to make open content accessible

A couple of months ago I had the pleasure of chatting with the folks from the Centre for Teaching and Learning at UBC about accessibility, universal design for learning and inclusion. I’m really happy with how this video turned out. I love that captioning is now part of their production workflow, and not an afterthought. Yay born accessible content!

I’m also thrilled that the Accessibility Toolkit I co-wrote with Sue Doner and Amanda Coolidge has been remixed by UBC  for their guide on creating accessible resources.